EAP653 doesn't update from 1.3.50 to latest 1.3.7

EAP653 doesn't update from 1.3.50 to latest 1.3.7

EAP653 doesn't update from 1.3.50 to latest 1.3.7
EAP653 doesn't update from 1.3.50 to latest 1.3.7
Saturday
Model: EAP653  
Hardware Version: V1
Firmware Version: 1.3.50

Hi all,

I updated this EAP653 long time ago with a beta version numbered 1.3.50.

Now, I'm not able to update it to 1.3.3 nor 1.3.5 nor 1.3.7 ...

I have other 2 EAP653 and I remember I was able to upgrade them, but I don't remember which firmware I had to use as first upgrade.

 

I'm using the OC300 controller to upgrade it manually through the device list. Basically the old way before Omada 6.0, but controller is updated to 1.32.10 .

 

Do you have an idea?

 

Thank you,

Fra

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#1
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8 Reply
Re:EAP653 doesn't update from 1.3.50 to latest 1.3.7
Monday

  @nicolati 

 

1.3.7 wont install unless you have 1.3.6 installed first, which you can get from the support sites (my controller didnt want to push this for some reason) but as soon as they had 1.3.6 then 1.3.7 installed fine.

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#2
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Re:EAP653 doesn't update from 1.3.50 to latest 1.3.7
Monday

  @nicolati 

Hi GRL,

on the other 2 I have, I installed on top of 1.3.5. I cannot find the 1.3.6 :) .

 

But for this one, it doesn't work any of 1.3.3, 1.3.5, 1.3.7 .

 

Other ideas?

 

Thank you,

Fra

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#3
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Re:EAP653 doesn't update from 1.3.50 to latest 1.3.7
Tuesday

Hi ,  @nicolati 
Thank you very much for posting on our business forum.

 

Could you please confirm if you have tried clicking the "Check for Update" option in your controller to check whether your EAP can be upgraded to the latest firmware?

Additionally, we also recommend attempting a manual upgrade. Should you encounter any error messages during the upgrade process, could you please kindly provide a screenshot of the relevant error information?

For step-by-step instructions on how to perform the upgrade, you may refer to the guide below:How to upgrade EAP firmware in different management modes | TP-Link

 

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#4
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Re:EAP653 doesn't update from 1.3.50 to latest 1.3.7
Tuesday

  @Jeremy_12 I have the same issue. My conclusion is: given that 1.3.50 is greater than 1.3.7 (by 0.0.43 versions), the controller sees 1.3.50 as a newer version.

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#5
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Re:EAP653 doesn't update from 1.3.50 to latest 1.3.7
Tuesday

Hi all,

I remember I was able to upgrade the other 2 I have to a 1.3.3, I think, but I don't remember.

I'm not sure the problem in my case is the firmware number, because I'm doing manual update through OC300, not automatic.

It's true that the automatic update doesn't show up in the controller, maybe because of what it has been said on the version number.

 

In a month I should go back into the other home, so we can play! :)

I don't want to risk a remote update :) .

 

Thank you,

Fra

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#6
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Re:EAP653 doesn't update from 1.3.50 to latest 1.3.7
Yesterday

  @nicolati here nearly the same: 

EAP653(EU) v1.0

1.3.31.3.7

 

failed even with rebooting the devices and trying again. 

So i have to manualy update to 1.3.6 and than automaticly to 1.3.7?

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#7
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Re:EAP653 doesn't update from 1.3.50 to latest 1.3.7
18 hours ago

I think we have problem, 

EAP653(US) v1.0

1.3.1

 

EAP650(US) v1.0

1.3.7

 

but the latest stable release in oc200 global firmware

EAP653(US) v1.0 1.1.3 Build 20250326 Rel. 59878 Apr 17, 2025 07:00:00  
EAP650(US) v1.0 1.3.6 Build 20260306 Rel. 14246 Apr 10, 2026 07:00:00

 

while here it is

EAP650 | Omada Network Support 1.3.6

EAP653 | AX3000 Ceiling Mount WiFi 6 Access Point | Omada Network Support 1.1.3

 

where EAP 653(US) v1.0 version 1.3.1 comes from? while I know EAP 650(US) v1.0 1.3.7 is from oc200 global firmware beta.

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#8
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Re:EAP653 doesn't update from 1.3.50 to latest 1.3.7
6 hours ago

  @Andrew08 

i updates yesterday this here: EAP653(EU)_V1_1.3.5 Build 20251111

and now, there are no more updates.

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