Wrong Timestamp in DFS Log Entry

Wrong Timestamp in DFS Log Entry

Wrong Timestamp in DFS Log Entry
Wrong Timestamp in DFS Log Entry
2 weeks ago
Model: EAP772-Outdoor  
Hardware Version: V1
Firmware Version: 1.5.2 Build 20260430 Rel. 12405

Background:
Radar signals are frequent in this area.  To get a better understanding on the use of DFS channels, it was decided to test and monitor the channel changing process and see how it affects the network’s security cameras.

 

Test setup:
The outdoor EAP is configured to operate on channel 100 (DFS).  One battery-powered IP camera is configured for the 5 GHz SSID and is the only 5 GHz client.  All other clients connect using the 2.4 GHz SSID.  The camera is also “locked” to the access point and will not connect to another access point in the network in the event of a disconnect.

 

Results:
Once a radar signal was detected, the EAP correctly changed the DFS channel to another DFS channel.  As shown in the attached log screenshot, the channel changed from 100 to 108 at 13:14.  It is assumed that the EAP transmitted a Channel Switch Announcement as the camera followed the channel change and did not disconnect according to the logs.

 

After five hours, the EAP was still using channel 108.  From information found on this forum, it is understood that the EAP will not return to its configured channel while clients are still connected.  Therefore, the camera was forced to disconnect at 18:24 by clicking the Reconnect icon in the controller display.  In monitoring the RF spectrum, the EAP ceased to transmit on channel 108 almost immediately after the camera disconnected.  After several minutes, the EAP began to transmit again on its configured channel of 100 and shortly thereafter the camera reconnected successfully at 18:38.


The logging issue occurred an hour later when the EAP entry at 19:34 stated “EAP772 Outdoor changed 5GHz channel from 108 to 100 after NOP”.  Real-time monitoring confirms the actual event took place at around 18:34.  Since all other log entries are accurately timestamped, the one-hour difference for this NOP entry remains unexplained.

 

 

 

File:
Screenshot DFS Log Entries.pngDownload
1x ER7406 1x OC300 4x SG2008 1x EAP610 3x EAP650-Desktop 1x EAP772-Outdoor
  0      
0
#1
Options
3 Reply
Re:Wrong Timestamp in DFS Log Entry
2 weeks ago

Hi,  @jra11500 

Thank you for posting your thread on our business forum.

Regarding the issue you mentioned, our team preliminarily suspects the problem may be related to the system daylight saving time configuration.

We would kindly request that you check the daylight saving time setting on your controller, and confirm whether daylight saving time or winter (standard) time has been enabled properly.

If the configuration is confirmed to be correct, could you please provide us with the version and type of your controller to help our team conduct further analysis and judgment on the issue?

 

  0  
0
#2
Options
Re:Wrong Timestamp in DFS Log Entry
2 weeks ago

  @Nathan-TP 

 

The time settings for both the controller and the site are as follows:

 

The controller is an OC300 Version 1.0 with firmware 1.34.18 Build 20260506 Rel.7928.

 

Allow me to restate that the other log entries produced by the EAP have the correct timestamp.

 

 

1x ER7406 1x OC300 4x SG2008 1x EAP610 3x EAP650-Desktop 1x EAP772-Outdoor
  0  
0
#3
Options
Re:Wrong Timestamp in DFS Log Entry
a week ago

Hi, @jra11500 
To better assist you, I've created a support ticket via your registered email address and escalated it to our support engineer to look into the issue. Please check your email box and ensure the support email is well received. Thanks! 

  0  
0
#4
Options