EAP653 v1.0 upgrade fails from 1.3.5 to 1.3.6
Upgrade fails from 1.3.5 to 1.3.6 with the following message:
Tried rebooting device prior to starting upgrade, dropped all clients but it didn't fix the issue
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Hi, @nsnidanko
Thank you for posting your query here.
This issue may occur because your EAP is a customized model. We kindly recommend that you refer to this guide and attempt a manual firmware upgrade for your EAP ( Please refer to Custom Upgrade in Controller mode): How to upgrade EAP firmware in different management modes | TP-Link
Please click on this link to download the firmware of the EAP: EAP653 | Omada Network Support
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The link below has firmware versions 1.3.6 and 1.3.7 for a CA model, nothing for the US. Can I use it?
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Hi, @nsnidanko
Yes, you may proceed with upgrading to this firmware version.
Your device is a specialized custom model that does not bear the CA Code marking in the Controller page. Should you encounter any issues during the upgrade process, please do not hesitate to let us know here at any time.
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Tried custom upgrade (EAP653v1_1.3.6_[20260306-rel14246]_up_signed.bin) with the same results
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Hi,@nsnidanko Thanks for the reply.
Please ensure that you have fully unzipped the firmware file before proceeding with the upgrade, and that the file you upload is the BIN file.
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@Nathan-TP of course it was unzipped. I've posted the explicit file name of the firmware file for a reason.
When I perform update using automatic engine I can't see the file name.
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