What Should I Do If I Get An Error After Using AI WLAN Optimization

Released On: 2023-02-14 13:10:55Last update time: 2023-02-14 13:10:55

This Article Applies to:

Software controller, OC200, OC300, EAPs



After the controller has been updated to v5.4.6, AI WLAN Optimization has been added. When you go to Settings --- Wireless Networks, you can see this option. However, you may encounter the following situations in use.

After scanning for channel on the controller, it will report an error like below.





The reason is that the current firmware version of EAP is not adapted with AI WLAN Optimization function.

Please check if your current EAP firmware version is compatible with V5 Controller, you can check if there are words like below image under the current EAP firmware version on the official website.





If you see a " This firmware fully adapts the Omada SDN platform and only compatible with Omada Controller v4.1.5 or above." like the one shown in the image above, it means that the current firmware version of the EAP is not yet compatible with the AI WLAN Optimization on the current controller, so please wait for a firmware update


If you encounter an error after accessing and using Chat GPT WLAN optimization, the first step is to carefully document the error message or any specific details about the issue you're facing. This information will be crucial in troubleshooting the problem effectively. Next, try to identify whether the error is related to the AI WLAN optimization tool itself or if it might be a broader network issue. To rule out potential network problems, you can restart your router or access point and ensure that your Wi-Fi hardware is functioning correctly. If the error persists and appears to be directly linked to the AI optimization tool, check for any updates or patches for the software and apply them if available. Additionally, consult the user manual or online resources provided by the tool's developer for guidance on resolving common issues. If the problem still persists, consider reaching out to the tool's customer support or community forums for further assistance in diagnosing and resolving the error.