Notice:

• After you downloaded the firmware from TP-Link website, please use decompression software, such as WinZip or WinRAR to extract the firmware file to a folder;
• Do NOT turn off the power or cut down the Ethernet cable during the upgrade process;
• It is recommended to upgrade the firmware via Ethernet cable connection.
• It is recommended to back up the current settings so you can restore the settings manually after the upgrade.

 

Upgrading the Hardware Controller

 

There are two methods to upgrade the firmware:

1. Upgrade firmware locally.

2. Upgrade firmware in the cloud.

 

Preparation:

1. Please verify the product model and the hardware version of your device from the label on the bottom of the device to make sure you are using the correct firmware. Wrong firmware upgrading may damage your device and void the warranty.

2. Find and download the corresponding firmware according to the model number and hardware version from the TP-LINK official website https://support.omadanetworks.com/en/download/firmware/ And then extract the bin file.

 

Method 1. Upgrade firmware locally.

 

Please go to Global View > System Settings. Then, click Check for Upgrade, or Browse to manually upload a firmware to upgrade your device.

 

 

Method 2. Upgrade firmware in the cloud.

 

Option 1. Individual Controller

Please go to Global View > System Settings, then click Check for Upgrade. The Cloud Controller will then search for firmware updates to apply.

 

 

Note:

1.It will take about 6-8 minutes to finish the firmware upgrade process, and the controller will be offline for the duration.

2. By joining our Early Access Program, you can try out the latest features with the firmware in the Beta and Release Candidate channels. Please use these firmwares with caution, as they are still being tested and may be unstable.

 

 

Option 2. Batch Upgrade

If you are managing multiple On-Premises Controllers, you can perform a Batch Upgrade to upgrade your controllers simultaneously, eliminating the need to upgrade each controller separately. Under On-Premises Systems, click Batch Upgrade, then select all Upgradable Controllers.

 

Downgrading the Hardware Controller

 

We can only downgrade the firmware on the controller locally and manually. The Hardware Controller section does not show up when accessing the device from the Cloud portal.

 

• Please download the older version of the firmware from the official website.
• Navigate to Global view → System Settings, then look for the Manual Upgrade option.
• Use the Browse button to locate the older firmware file, then click Upgrade. 

 

 

Upgrading the Software Controller

 

Navigate to Global View → System Settings, then click on Check for Updates to upgrade the firmware via the local or cloud.

 

Another way to upgrade the Controller is to receive the Cloud Push, the official will cloud push the latest firmware once they have a new release.

 

Downgrading the Software Controller

 

• Back up the current settings of the controller
• Completely uninstall the Software Controller and Do Not save the User Data

• Find and download the corresponding firmware from the TP-LINK official website. Then, extract the bin file.
• Finish the Installation Wizard.

 

Note: Downgrading involves a total reset process. While it is not possible to restore a file that was backed up in a previous version of the Controller after downgrading to a lower version, it is still highly recommended to keep a backup file for every firmware version.

If you have a previous backup file from an earlier version of the Controller, you can restore it directly to the current version. However, if you do not have a backup file from any previous version, you need to reconfigure the Controller.