The default IP of this router is 192.168.0.1, not 0.10. Is it a typing error? Check if the IP of your laptop is in the same subnet as the router's, and then try to ping the router's IP from your...

Do you use the Omada controller to manage this EAP? Is the DHCP server also a TP-Link router? If you can provide more details about your topology, I think we can help you further. But before that, I...

@tsc1971 You can hard reset it directly by press the reset button, and then try admin/admin again.

What's the version of your controller? What type is your cloud account? Cloud main admin or just cloud admin?

@Talaadthai Did you get your password back? You can export the backup file. That helps?

I think 192.168.2.1/24 is good. Or anything else you like, but not 192.168.1.x.