@Andrew08, Seems EAP650v1 1.3.50 is in "Pre-release" status and has not officially been released yet, but EAP653v1 1.3.50 was. See:...

Hi @thefunkygibbon, I've seen that the stable releases can appear at different times on the web site (even between different regions) and via the controller. As for upgrading... maybe try getting the...

Hi @dadaniel_at, IMO, you shouldn't need to search several documents to get this answer, but it is what it is... That pdf is called EOL, but the dates in it are for EOS (End of Sale). Then you need...

@EliasSoares, I'm out of ideas. I hope you can get a replacement. Maybe one of the moderators has a fresh idea. Assuming it's locked to the one IP, you should be able to change the router/gateway IP...

@EliasSoares, the first ping attempt was with the laptop disconnected? If not I'm truly stumped. Usually, people need help because they can't ping their switch. Still might be worth looking at arp -a...

jra11500 wrote @EliasSoares Are you sure that the switch is a TL-SG1016D and not a TL-SG1016DE? If the switch is unmanaged, how did you enable and disable port isolation and loop prevention? If the...