Hello @Overthinker6969 , Welcome to our community. Do you have a different router to compare it with? Here are some suggestions that may help you: 1) Make sure the Router is properly placed; it...

Hello @istas , Welcome to our community. May I know if your network topology diagram is as follows: ISP modem—router )))((( client devices (Note: — stands for wired connection,)))((( stands for...

Hello@StefanFrost , Welcome to our community. May I know if your network topology diagram is as follows: ONT—Fibre device—BE550 )))((( client devices (Note: — stands for wired connection,)))(((...

Hello @trailmax , Welcome to our community. May I know your whole network topology? For example: ISP modem—router )))((( client devices └──(LAN cable)—Printer (Note: — stands for wired...

Hello @niepozorny , Welcome to our community. May I know the WAN Connection Type of your router? Is it PPPoE or Dynamic IP? In addition, we have released a new official firmware; you can manually...

Hi @YPR-IT , Thanks for contacting our community. I noted that your case has been escalated to our engineer. Can I know if there's any progress? We highly recommend that you stay in direct contact...