@SergioMC22 , The tech team has been made aware of your case; they will likely reach out to you via email to continue troubleshooting. Please check your email inbox and confirm.

Hi@Ackerman , I am glad to hear that my suggestions can help you! Please feel free to contact us if you have any further questions. Good weekend~

Hi@klipse , Sure,you can try the App to update the firmware. As for the firmware link synchronization on the official website, I will feedback to the relevant departments to follow up on the...

Hi@MohammedS , Thanks for your reply. In other words, you haven't used the features you mentioned before. You can vote and specify your specific feature request. If other users have similar requests,...

Hi@Zed0 , Please check if the phone has internet access, you could try to open some web pages to see if the internet really works. Also, please checked the Deco network via other clients. If it is...

Hi@Walkervr , Thanks for getting back to me. When you performed the ping test, were you testing it between a non-isolated device and an isolated device? The result showed that isolation was...