Hi@ShapSMF, Thank you for your reply and detailed test results. We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your...

Hi @mgvelm, Thanks for your suggestion and solution, it seems that other users have also been able to solve the problem with your suggestion. I will report this to the engineers to continue to...

Hi@KaiDush, We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm. Thanks...

Hi@sabrinagdo, Thank you for your reply. Did you try different cables? If you can, please hard reset the router for a try. If it still doesn't work, please contact local support for further help.

Hi@Bubu007, I have escalated your case to engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.

Hi @Kostia16384, Thank you for reporting your issue to our community. Here are some suggestions for your issue, please go to Advanced--Wireless page: Ensure that the 5Ghz wireless mode is 802.11ax...