Hello @Terry-Ann , Welcome to our community. If you failed to set up the extender, please try the suggestions of What should I do if I fail to configure TP-Link Range Extender? Let me know what you...

Hello @Cappa76 , Welcome to our community. Are you using a remote connection tool such as Microsoft Remote Desktop, TeamViewer, or a VPN client such as Cisco AnyConnect? Temporarily close these...

Hello @AnnoyedofLaxey , Welcome to our community. If you cannot log in to the management page of the RE315 via Web and Tether App, please try the suggestions of Vendex. If your devices are having...

Hello @NobbyH , Wi-Fi extenders primarily increase signal range and don't improve your internet speed (in some cases, they may even slightly reduce it). From your previous mention of "upstairs it's...

@dazwal , I am glad to help you, feel free to contact us anytime.

Hi @yunusabdi61 , I think the engineer may not have received your email, which is why you haven't received a response. I'll contact the engineer for your support. Please wait patiently.