Forums/
Gateways
a week ago
@GERichard Yes, that firmware update resolves the security issue.
0HELPFULS
Forums/
Gateways
a week ago
@whereisaaron I'm checking with the AU team as to why the update is missing; however, for specifically wired gateways the firmware isn't region locked, so using what's on the global side for now...
2HELPFULS
Forums/
Gateways
a week ago
@BH723 If the web UI does not work, please try via Emergency Mode. Instructions on how to do that are located here.
1HELPFULS
Forums/
Gateways
a week ago
@BH723 The configuration should remain on the controller after forgetting the device. Resetting via the hardware reset button should allow the controller to re-adopt the device as long as the gateway...
0HELPFULS
Forums/
Gateways
a week ago
@BH723 Yeah, that'll be the case here. Go ahead and downgrade, and then try again. I missed that there was a pre-release firmware available for this model, unfortunately.
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Forums/
Gateways
a week ago
@BH723 Can you confirm your current firmware version once more? I don't see a build that matches the one in your initial post, checking multiple regions as well.
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