All I need to do is try a restore from the backup file. Unfortunately, I cannot find that in cloud management so I am figuring I have to go back onsite and log onto the controller and do a restore...

@Philbert All is well now. Finally found the link where I could upgrade the root AP. Once that was done, I had access to the others and could upgrade them. Supposedly it would do all the upgrades at...

@Philbert Nope--advanced features are not enabled.

@Philbert The saga continues. I managed to upgrade the controller. Then I figured all would be well. No matter what I tried, nothing changed. The mesh works, clients are online, but I cannot adopt...

@Philbert I'll give that a try. The directions said I should do an intermediate update (which it did) and then update to the latest firmware. When it started up and I saw all the stuff going on (or,...

@Philbert Gets interesting. I managed to log onto the controller and updated it to v. 1.14, I believe. Before I did that, I backed up the controller. Before I updated it, it asked me to back it up so...