@SwingPusher I'm wondering what are the devices that connect to the wireless, either the 2.4G or 5G? Are they all experiencing issues? Or this only happens on some specific devices, such as smart IoT...

@Rayan_L You are welcome. You cam mark my suggestion as recommended if that answers your inquiry. :)

@coddy I don't believe the router will set the length of the PPPoE username or password to be less than 15 chars, if you cannot connect to the internet when using that account, it's more likely the...

@pawker When reporting such an issue, it would be better to provide a detailed network layout. Is the AX20 your main router for the whole network? What is the ISP modem type, is it in bridge mode?...

@Ritesh_Shokeen1 Similar report to this thread? If not, try to change the 5G channel on the c6 to 36 or 48, then reboot the c6 to check again.

@fjzuberi Is the C6 disconnected from the host router or does it lose the settings completely? How did you find it out? When configuring the C6 as an extender, you may use a fixed IP address for it,...