CPE510 Disconnects Every 15 Minutes

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CPE510 Disconnects Every 15 Minutes

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CPE510 Disconnects Every 15 Minutes
CPE510 Disconnects Every 15 Minutes
2022-04-25 20:13:41 - last edited 2022-04-25 21:32:19
Model: CPE510  
Hardware Version: V3
Firmware Version: 2.2.2 Build 2020111 Rel. 58267 (4555)

Hi

 

I've been playing with my set up since last week but cannot seem to stay connected for more than 15.31 minutes, down for 1.26 minutes and back running again - when we see connected it is amazing but 4 times an hour we drop connection and connect again 😳

 

We are connected to a CPE 710 which is fed by a Starlink satellite. 

 

Any help would be greatly appreciated. We are 300 metres apart. Could it be that perhaps I need to change the channels between the sender and receiver? I've tried with various settings on and then off again, test and try again, all I can seem to manage is a connection for 15 minutes or nothing at all

 

Thanks

Simone

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#1
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Re:CPE510 Disconnects Every 15 Minutes
2022-04-26 07:42:17

  @SimoneIcough 

 

There should be a constant radar signal nearby, the 5G CPE EU version only has the DFS channel available and cannot avoid the influence of radar signals, this environment is not recommended to use 5G CPE, it may be more appropriate to switch to 2.4G CPE.

Just striving to develop myself while helping others.
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#2
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Re:CPE510 Disconnects Every 15 Minutes
2022-04-26 11:44:44
Hey Thanks for your reply, really appreciated. Is it best I change my equipment as I read that CPE 510 only does 5GHz which clicks things up a bit 🙄 I am just going to log in now and see if I can change that setting and how 😁🙏
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#3
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Re:CPE510 Disconnects Every 15 Minutes
2022-04-26 12:27:01
I had time to send the equipment back so I am returning the 510 and 710 and have bought 2 x CPE 210 Thanks for your help Simone
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