Forums

Stories

Knowledge Base

Business Community > Switches > Firmware update keeps failing

< Switches

Firmware update keeps failing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Firmware update keeps failing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Slartibart42

LV1

2023-05-04 23:05:59 - last edited 2023-05-07 15:48:38

Posts: 2

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2023-05-04

Firmware update keeps failing

2023-05-04 23:05:59 - last edited 2023-05-07 15:48:38

Tags: #Firmware Update

Model: TL-SG3428MP

Hardware Version: V1

Firmware Version: 1.0.0 Build 20200729 Rel.72489

Firmware update fails every time, using package TL-SG3428MPv1_en_1.1.7_[20221130-rel42340]_up.bin. Status starts "Updating 0%", then says it's failed and to try again later. Tried System Reboot and Reset. Other switch updates fine. Any suggestions welcome.

1 Accepted Solution

Hank21

2023-05-06 03:15:31 - last edited 2023-05-07 15:48:38

Posts: 3041

Helpful: 664

Solutions: 401

Stories: 8

Registered: 2021-12-13

Re:Firmware update keeps failing-Solution

2023-05-06 03:15:31 - last edited 2023-05-07 15:48:38

Hello @Slartibart42,

Have you tried to upgrade to the middle firmware version like TL-SG3428MP(UN)_V1_1.1.5 Build 20220909 for testing first?

If you can upgrade to it successfully, and try the next one TL-SG3428MP(UN)_V1_1.1.6 Build 20221021, and the latest one TL-SG3428MP(UN)_V1_1.1.7 Build 20221130.

Sometimes, upgrading the firmware version one by one may fix the issue.

You may refer to this link:

https://www.tp-link.com/en/support/download/tl-sg3428mp/v1/#Firmware

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*

Recommended Solution

2 Reply

Hank21

2023-05-06 03:15:31 - last edited 2023-05-07 15:48:38

Posts: 3041

Helpful: 664

Solutions: 401

Stories: 8

Registered: 2021-12-13

Re:Firmware update keeps failing-Solution

2023-05-06 03:15:31 - last edited 2023-05-07 15:48:38

Hello @Slartibart42,

Have you tried to upgrade to the middle firmware version like TL-SG3428MP(UN)_V1_1.1.5 Build 20220909 for testing first?

If you can upgrade to it successfully, and try the next one TL-SG3428MP(UN)_V1_1.1.6 Build 20221021, and the latest one TL-SG3428MP(UN)_V1_1.1.7 Build 20221130.

Sometimes, upgrading the firmware version one by one may fix the issue.

You may refer to this link:

https://www.tp-link.com/en/support/download/tl-sg3428mp/v1/#Firmware

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*

Information

Helpful: 0

Replies: 2

Firmware update keeps failing

Firmware update keeps failing

Information

Voters 0

Tags