Hi @mrrlg421 

Thanks for posting in our business forum.

To help assist and streamline the identification of the behavior, we recommend sending an email to forumsupport.usa@tp-link.com with the following information:

Subject: [Forum Escalation][ID 856678] 
Forum Nickname: 
Thread URL:  https://community.tp-link.com/en/business/forum/topic/856678
Model&Version: 
Description: 
Any Other Relevant Information (Logs, Config Files, Images, etc.): 

Once sent, a ticket will be created in our support system, and a member of the team will follow up to gather more information or troubleshoot a cause.