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CPE710 is occasionally inaccessible

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CPE710 is occasionally inaccessible

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

itadmin2024

2024-10-09 02:51:20 - last edited 2024-10-16 02:44:15

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Registered: 2024-08-21

CPE710 is occasionally inaccessible

2024-10-09 02:51:20 - last edited 2024-10-16 02:44:15

Tags: #Network Connectivity #Repeater/Bridge Mode #Pharos Control

Model: CPE710

Hardware Version: V2

Firmware Version: 1.0.2 Build 20230307 Rel. 59163 (0000)

Dear All,

Got this issue with our P2P device.

Device Model:
CPE710 v2.0
Firmware Version:
1.0.2 Build 20230307 Rel. 59163 (0000)

Even when I can reach the CPE 710's (AP) via ping, I am unable to access administrative GUI either dhcp with failover IP or static configurations.

Disconnect the CPE710 Client Antenna on the other end as a result.

Configurations:

1. DHCP: with failover IP (use reserved LAN IP)
2. Static: LAN IP

The workaround is to reseat the CPE710 AP power cable, making it accessible again both AP and Client CPE's.

1 Accepted Solution

itadmin2024

LV1

2024-10-10 23:43:35 - last edited 2024-10-16 02:44:15

Posts: 7

Helpful: 1

Solutions: 1

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Registered: 2024-08-21

Re:CPE710 is occasionally inaccessible-Solution

2024-10-10 23:43:35 - last edited 2024-10-16 02:44:15

@Vincent-TP

Better contact the reseller as I already tried them all.

Thank you @Vincent-TP

Recommended Solution

6 Reply

Vincent-TP

2024-10-09 06:35:04

Posts: 2192

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Registered: 2024-06-22

Re:CPE710 is occasionally inaccessible

2024-10-09 06:35:04

Hi @itadmin2024

This is the IP address for you to login the CPE's web interface:

For better management, it's suggested to configure it in the same subnet as your main router.

If you already done that and still can't access the interface, please refer to the following guide to do some troubleshooting:

Why cannot I log in to the web management page of the CPE?

Wish you a happy life and smooth network usage! >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<

itadmin2024

LV1

2024-10-09 23:51:25 - last edited 2024-10-10 00:01:22

Posts: 7

Helpful: 1

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Registered: 2024-08-21

Re:CPE710 is occasionally inaccessible

2024-10-09 23:51:25 - last edited 2024-10-10 00:01:22

Hi @Vincent-TP

Thanks for the reply.

The IP address is in the same subnet as the primary router. I tried both static and dhcp with failover IP (also same subnet) as mentioned in my previous post.

However, the issue arises when the CPE710 AP suddenly becomes inaccessible, and the other end CPE710 Client is disconnected.

I don't think it's firewall or browser issue. Unsure if this is a bug or what. So every time, I have to reseat the power cable and resume the normal operation.