@Nara1118 Hi, 1. You can refer to the link below to troubleshoot if the motion detection feature is not working. Motion Detection Is Not Working On TP-Link Camera 2. Please go to the Camera Settings...

@Bernabasurto Hi, You can refer to the link below to watch a Tapo camera on a Windows PC. How to view Tapo camera on PC through RTSP stream? However, this process requires setting up a camera account...

@Fausto_Carrasco Hi, How often does the KP303 reset itself? If you do not connect any devices to it, does the smart plug reset itself automatically? Please check if the same issue happens when...

@ssantillann Hi, You can refer to the link below to troubleshoot if your Tapo cam keeps losing connection. What should I do if my Tapo smart camera keeps losing connection or going Offline? If the...

@MiltonSantibane Hi, The Tapo Care Plan is associated with your TP-Link ID, and it's unable to move the Tapo Care service from one TP-Link ID to another. You can refer to the link below to learn more...

@AlanAcosta._- Thank you for your detailed post with SD card concern We have an instruction that helps with troubleshoot SD card problem, kindly give it a try and let us know if it helps: What should...