Cameras
VIGI camera product is designed specifically for the security sector, offering a flexible and reliable business solution. Equipped with high-definition imaging, intelligent analytics, and 24/7 stable performance, it is ideal for various business environments, enabling efficient monitoring and security management. Anything related, welcome to ask questions, join discussions, and share your experience/knowledge here.
Cameras
Knowledge BaseVIGI AI Pro and Smart Search Compatibility List
Background: This guide aims to provide information regarding the Smart Search and AI-related features of the VIGI camera and NVR. This Article Applies to: TP-Link new VIGI cameras. Compatibility List:
VIGI CameraVIGI NVRFirmware
6Helpful
6655Views
I have 6 camera with 8 port POE and 8 port NVR, out of 6 my 2 camera shows no permission on display after 10 minutes. Rest 4 works properly... I need all my 6 camera to work properly can someone help.
VIGI CameraVIGI NVR
0Helpful
61Views
Hi I have problem with VIGI C540V camera. When I am connecting it to NVR it works ok but after 1 sometimes 3 days it's comming to offline mode and I don't have possibility to use it. First time I rese
VIGI CameraVIGI NVRNetwork Connectivity
1Helpful
503Views
I have a Vigi NVR with 2 C340 Vigi Cameras. When I receive a motion event notification in cellphone, i click to open and check it, but no play any video. But If I access to NVR in the app, I can see i
VIGI CameraVIGI NVRMotion DetectionPlayback
By
RichardArg
· Latest post 2025-12-09 05:55:26
by Ethan-TP
0Helpful
232Views
I have installed 6 C320I cameras to a VIGI 8 port POE NVR. FIVE of the cameras have been added without any problems and are functioning correctly. Camera number 6, however, was assigned an IP address
VIGI CameraVIGI NVRNetwork ConnectivityInstallation
0Helpful
143Views
Hi. So I've seen that some models can customize the alert sound for a while now, but never ever be able to use it, and never saw a change-log until now. My C345 got a new firmware update that was supp
VIGI CameraVIGI NVRFirmwareVIGI App Related
0Helpful
235Views
Hello, I have a Vigi C540S and Insight 355 Camera connected to VIGI 1016H NVR. I want to trigger a preset of C540S if my Insight 355 camera detects a human. Is it possible and if yes, how to do it? Th
VIGI CameraVIGI NVR
By
KshemankarBhore
· Latest post 2025-09-23 01:58:35
by Ethan-TP
0Helpful
475Views
Hi Support Team, I encountered a bug in the VIGI NVR/Camera system. I recently installed the VIGI NVR2016H with 14 cameras, and it has a consistent mixture of three different models. After installatio
VIGI NVRVIGI CameraInstallation
1Helpful
734Views
Hello, need help regarding the thumbnail previews in both the playback and notifications on the app. The notifications and the recorded videos on the Vigi android app used to show a thumbnail/snapshot
VIGI CameraVIGI NVRPlaybackVIGI App RelatedNotifications
By
Sniperassault20
· Latest post 2025-09-09 10:17:17
by Ethan-TP
1Helpful
288Views
Hello, I have several TP-Link C540V V1.2 devices in use and was able to update some of them yesterday. Unfortunately, not all of them, and I couldn't find a download or a changelog on the website. I u
VIGI CameraVIGI NVRFirmware
By
RealQuality
· Latest post 2025-09-08 11:49:20
by Ethan-TP
0Helpful
573Views