Cameras
VIGI camera product is designed specifically for the security sector, offering a flexible and reliable business solution. Equipped with high-definition imaging, intelligent analytics, and 24/7 stable performance, it is ideal for various business environments, enabling efficient monitoring and security management. Anything related, welcome to ask questions, join discussions, and share your experience/knowledge here.
Cameras
Knowledge BaseVIGI AI Pro and Smart Search Compatibility List
Background: This guide aims to provide information regarding the Smart Search and AI-related features of the VIGI camera and NVR. This Article Applies to: TP-Link new VIGI cameras. Compatibility List:
VIGI CameraVIGI NVRFirmware
6Helpful
6204Views
I have a Vigi NVR with 2 C340 Vigi Cameras. When I receive a motion event notification in cellphone, i click to open and check it, but no play any video. But If I access to NVR in the app, I can see i
VIGI CameraVIGI NVRMotion DetectionPlayback
By
RichardArg
· Latest post Tuesday
by Ethan-TP
0Helpful
137Views
I have installed 6 C320I cameras to a VIGI 8 port POE NVR. FIVE of the cameras have been added without any problems and are functioning correctly. Camera number 6, however, was assigned an IP address
VIGI CameraVIGI NVRNetwork ConnectivityInstallation
0Helpful
71Views
Hi. So I've seen that some models can customize the alert sound for a while now, but never ever be able to use it, and never saw a change-log until now. My C345 got a new firmware update that was supp
VIGI CameraVIGI NVRFirmwareVIGI App Related
0Helpful
205Views
Hi Support Team, I encountered a bug in the VIGI NVR/Camera system. I recently installed the VIGI NVR2016H with 14 cameras, and it has a consistent mixture of three different models. After installatio
VIGI NVRVIGI CameraInstallation
1Helpful
659Views
Hello, need help regarding the thumbnail previews in both the playback and notifications on the app. The notifications and the recorded videos on the Vigi android app used to show a thumbnail/snapshot
VIGI CameraVIGI NVRPlaybackVIGI App RelatedNotifications
By
Sniperassault20
· Latest post 2025-09-09 10:17:17
by Ethan-TP
1Helpful
244Views
Hello, I have several TP-Link C540V V1.2 devices in use and was able to update some of them yesterday. Unfortunately, not all of them, and I couldn't find a download or a changelog on the website. I u
VIGI CameraVIGI NVRFirmware
By
RealQuality
· Latest post 2025-09-08 11:49:20
by Ethan-TP
0Helpful
489Views
Hello, I have one Vigi camera (C540V) and a Vigi NVR (1016H). I have enabled human detection, but during playback (in the Vigi mobile app and on the NVR web page) all events, no matter whether they ar
VIGI CameraVIGI NVRPlayback
By
randomname2123
· Latest post 2025-09-03 08:45:39
by randomname2123
2Helpful
381Views
Sir I am living in Delhi & have recently installed VIGI C350 camera with NVR1016H (UN) 1.20. I want to view it on my PC using internet without installing the VIGI app and by just loging to the tp link
VIGI CameraVIGI NVRNetwork Connectivity
By
rohitshakti
· Latest post 2025-07-24 08:42:01
by rohitshakti
2Helpful
822Views
Hello, I was configuring my VIGI cameras and NVR, and saw similar event detection types... Does the camera really makes the difference between these? Video Tampering vs. Motion detection Intrusion det
VIGI CameraVIGI NVRMotion Detection
1Helpful
228Views