Routers
TP-Link Business Routers including Omada and SafeStream VPN series are designed for small and medium-sized enterprises demanding a flexible and secure VPN network. Anything related to TP-Link's Omada Routers or SafeStream Routers, welcome to ask questions, join discussions and share your experience/ knowledge here.
Routers
TroubleshootingVPN Connectivity and Access Troubleshooting Guide
Background: This guide offers a comprehensive overview of common VPN problems and their solutions. It focuses on two primary types of issues: 1. Unable to Connect to the VPN Server. 2. Connected to th
VPNNetwork Connectivity
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Background: When attempting to log into an old router, you encounter the error ERR_SSL_VERSION_OR_CIPHER_MISMATCH in your browser. This usually indicates that the SSL/TLS encryption protocol version o
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TroubleshootingmDNS Repeater on the Router Doesn't Take Effect
This Article Applies to: All routers with mDNS Repeater function Application Scenario: Issue Description: 1. Devices are not discoverable across the subnet. In a home network environment, multiple VLA
OfficialmDNS
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TroubleshootingFail to Connect to the Omada Router as OpenVPN Server
Background: Setting up an OpenVPN server on the Omada router can provide secure and private access to your network remotely. However, users may encounter issues such as private IP addresses, double-NA
OpenVPN
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TroubleshootingWhat If My Windows Computer Is Not Accessible or Pingable Over the VPN/VLAN Interface
Background: It is very common that ICMP does not work for Windows computers. In this guide, we will explain why and what you should do to enable it. This Article Applies to: All TP-Link(Omada) models
VPNOfficial
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TroubleshootingVLAN 4094 and Invisible Routing Table 169.254.X.Y
This Article Applies to: All Omada routers. Background: You may notice that there is VLAN 4094, 4093, or an unknown VLAN number and unknown routing tables like 169.254.X.Y. Reasons: If you see auto-ge
NATHighlighted ThreadRouting
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TroubleshootingUnderstanding PPPoE Interaction and PPPoE PADI Timeout
This Article Applies to: All Omada routers. Background: The PPPoE (Point-to-Point Protocol over Ethernet) interaction involves several key steps, where PADI (PPPoE Active Discovery Initiation) is the
WAN SetupOfficialHighlighted Thread
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TroubleshootingFailed to Upgrade Omada Routers in Controller Mode
This Article Applies to: All Omada routers in Controller mode. Contents: 1. Error 1: "[Failed] Master Administrator admin failed to upgrade ERxyz manually. Please check your network configuration and
Firmware UpdateOfficialHighlighted Thread
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(If you need to understand how Load Balance works, please read this first: Common Questions About the Load Balancing, Link Backup(Failover) & Online Detection) This Article Applies to: All routers wit
Load BalancingOfficial
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TroubleshootingCustom DDNS Is Not Working
This Article Applies to: All routers with custom DDNS. Application Scenario: Issue Description: Unable to sync with the DDNS server and resolve the domain name shows incorrect IP address. After config
OfficialController RelatedWAN SetupDDNS
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