TL-ER6120: the vpn client disconnects if the vpn is idle

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TL-ER6120: the vpn client disconnects if the vpn is idle

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TL-ER6120: the vpn client disconnects if the vpn is idle
TL-ER6120: the vpn client disconnects if the vpn is idle
2018-02-14 05:35:14 - last edited 2021-04-20 12:02:37
Model :

Hardware Version :

Firmware Version :

ISP :

Model : TL-ER6120

Hardware Version : 2

Firmware Version : last

ISP :

Hi, I am using this device as an L2TP VPN server and I connect clients with Windows 10 through the VPN connection program that has integrated Windows.

I am testing the VPN through L2TP and I have realized that if I leave the VPN open and without using it or I leave the PC without using the internet for a while, the VPN connection is disconnected. If I use it, it does not disconnect.

I've been looking at the Windows 10 Professional Event Viewer and I see that it does not mark me as an error, but as information, giving as a code returned the 828. Looking on the internet is because it has exceeded the downtime or idle.

In the configuration of the Windows 10 client the option that disconnects after a while without using the VPN is deactivated and in the configuration of the TL-ER6120 I do not see anything activated to close the connection.

If I see in the TL-ER6120 options of time of use and things like that, but in principle it is all removed, and in the own section of VPN I do not see that there is anything.

Does anyone know how to avoid it?

Sorry for my poor english
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4 Reply
Re:TL-ER6120: the vpn client disconnects if the vpn is idle
2018-02-24 17:24:47 - last edited 2021-04-20 12:02:37
Eh..What a weird phenomenon! Have you updated into FW180117? Because they published it on 2/9 and I just updated my device two days ago.
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Re:TL-ER6120: the vpn client disconnects if the vpn is idle
2018-02-26 04:04:28 - last edited 2021-04-20 12:02:37
Hi, I checked the Tplink website, but I only see the initial firmware, I do not see any updates available. Where did you see it?

Thank you
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Re:TL-ER6120: the vpn client disconnects if the vpn is idle
2018-02-26 11:45:52 - last edited 2021-04-20 12:02:37

Tocolosco wrote

Hi, I checked the Tplink website, but I only see the initial firmware, I do not see any updates available. Where did you see it?

Thank you

Here is link for me. https://www.tp-link.com/en/download/TL-ER6120.html#Firmware TL-ER6120 v2 20180117
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Re:TL-ER6120: the vpn client disconnects if the vpn is idle
2018-02-28 07:43:36 - last edited 2021-04-20 12:02:37

Tocolosco wrote

Hi, I checked the Tplink website, but I only see the initial firmware, I do not see any updates available. Where did you see it?

Thank you


In the link that automatically redirects me the TPLINK website (in Spanish) that version did not appear.

The funny thing is that on the TPLINK website in Spanish the firmware version that is to download is not exactly the one that my device has, which surprised me.

This is the link sent by TPLINK to Spain:

https://www.tp-link.com/es/download/TL-ER6120.html#Firmware

Thanks!
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