EAP Controller unable detect pending EAP
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EAP Controller unable detect pending EAP
Model :
Hardware Version :
Firmware Version :
ISP :
Good day people,
My problem as stated as above. Some context to be given, I am working in IT department for my company and they had installed EAP110-Outdoor AP in their branches. I wish to set up a controller back in my office to manage those EAPs, which is obviously in different network. I had problem doing so while following through the guide provided by TP-Link.
Installed EAP Firmware Build version: 20170914
EAP Controller version: EAP Controller_V2.5.4_Windows
Proven compatible.
https://www.tp-link.com/en/faq-913.html (Paragraph 3)
What I have done:
Branch side:
Installed EAP Discovery tool on my laptop and open it in the same network as EAP. The discovery tool able to detect EAP.
[*]Configure controller IP. Test ping successful on my side. Entered valid EAP username and password. Status shown pending.
Office side:
Installed EAP Controller.
[*]Configure basic settings - User account, added site etc.
[*]Already configured with public address and reachable via network from the outlet.
Problem faced so far:
On controller side, in access point tab, there is no pending EAP to be adopt.
Need some advice on it thanks!
Hardware Version :
Firmware Version :
ISP :
Good day people,
My problem as stated as above. Some context to be given, I am working in IT department for my company and they had installed EAP110-Outdoor AP in their branches. I wish to set up a controller back in my office to manage those EAPs, which is obviously in different network. I had problem doing so while following through the guide provided by TP-Link.
Installed EAP Firmware Build version: 20170914
EAP Controller version: EAP Controller_V2.5.4_Windows
Proven compatible.
https://www.tp-link.com/en/faq-913.html (Paragraph 3)
What I have done:
Branch side:
Installed EAP Discovery tool on my laptop and open it in the same network as EAP. The discovery tool able to detect EAP.
[*]Configure controller IP. Test ping successful on my side. Entered valid EAP username and password. Status shown pending.
Office side:
Installed EAP Controller.
[*]Configure basic settings - User account, added site etc.
[*]Already configured with public address and reachable via network from the outlet.
Problem faced so far:
On controller side, in access point tab, there is no pending EAP to be adopt.
Need some advice on it thanks!