Omada portal not working on Macs or any other browser on pc

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Omada portal not working on Macs or any other browser on pc

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Omada portal not working on Macs or any other browser on pc
Omada portal not working on Macs or any other browser on pc
2019-11-05 09:59:33
Model: Adapter  
Hardware Version: V2
Firmware Version:

I have setup the Omada portal which is working for all mobile devices.. However, when I goto log in on a PC it does not work on any browser apart from Internet Explorer. I also had a guest come in today using a MAC and it was just not working.. Any ideas on what could be causing the issue??

 

I have downloaded and upgraded to the latest verion of Omada Controller

 

Regards

 

Dean

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Re:Omada portal not working on Macs or any other browser on pc
2019-11-05 11:14:46 - last edited 2019-11-05 11:20:46

On systems running older operating systems versions you will have to start a browser and load a website (any website) to force a hotspot portal to appear. This even applies to smart phones running an old OS. A modern OS loads a specific website automatically when connecting to a WLAN, this technique is called »Network Awareness Test«.

 

A portal never appears by itself, it always needs a request for a web page to be able to redirect the browser to the portal instead, either initiated by the user or by the OS.

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Re:Omada portal not working on Macs or any other browser on pc
2019-11-05 11:25:24

@R1D2 Thank you so much for a speedy response.. I will test it out

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