OC200 Guest Portal not working when management VLAN in use

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OC200 Guest Portal not working when management VLAN in use

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
OC200 Guest Portal not working when management VLAN in use
OC200 Guest Portal not working when management VLAN in use
2019-12-15 15:42:50
Model: OC200  
Hardware Version: V1
Firmware Version:

Hi there,  I have an OC200 that is connected to 5 EAP245 APs.  They are managed on VLAN 4010.  This works fine, and i can connect to non-guest network SSIDs, but i cannot connect to the guest wifi which has a separate SSID.  I assume it is because the guest wifi needs to speak to the OC200 to get to the portal for authentication, but that the client can not access this?

 

Any ideas? What am i doing wrong!

 

Switch is a TP link L2 TL-SG3424P and the router is a TL-ER6020 which provide the DHCP.

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Re:OC200 Guest Portal not working when management VLAN in use
2019-12-15 16:22:59 - last edited 2019-12-15 16:27:43

@Dave_Smith, you need to explicitly exclude the OC200's IP from the ACL for blocking access to private network IPs silently installed by selecting »Guest Network«. If the guest network is inside a separate VLAN I guess you also must allow access to the OC200 for the clients in this guest VLAN.

 

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Re:OC200 Guest Portal not working when management VLAN in use
2019-12-15 16:38:13

@R1D2 , Thanks for the prompt reply.  This is the rule for the guest network, where 80 us the OC200.  "High Security" is assigned to the guest network.  The wifi does not have a seperate VLAN asigned in the OC200.

 

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Re:OC200 Guest Portal not working when management VLAN in use
2019-12-15 17:11:14 - last edited 2019-12-15 17:11:43

So, traffic from both SSIDs is untagged? Anyway, you need to expose the OC200's portal to the clients.

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