EAP110-Outdoor+Omada Controller Software + Portal + Authentication by Local User No longer working

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EAP110-Outdoor+Omada Controller Software + Portal + Authentication by Local User No longer working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP110-Outdoor+Omada Controller Software + Portal + Authentication by Local User No longer working
EAP110-Outdoor+Omada Controller Software + Portal + Authentication by Local User No longer working
2020-02-09 11:02:09 - last edited 2020-02-09 11:28:35
Model: EAP110-Outdoor  
Hardware Version: V3
Firmware Version: 3.4.0 Build 20191014 Rel. 37397

After doing the below firmware, we can no longer user any of the Portal Fetures. We need to use local users as the authentication on our network but nothing happens when you join the network. We tested this on Windows 10 - Iphone - Android - Apple OS. Any help will be helpful. Omada Software controller is on 24/7 and poral page doesnt load.

 
3.4.0 Build 20191014 Rel. 37397
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Re:EAP110-Outdoor+Omada Controller Software + Portal + Authentication by Local User No longer working
2020-02-10 01:04:06

@BodhiEshin 

When you upgrade the firmware, is there something wrong of the EAP? (When we upgrade the firmware, if the power is off, the EAP device will brick.)

Check if the Omada Controller is managing the EAP successfully. If the EAP is disconnected from the Omada Controller, some features of the EAP may work abnormally. 

Please check if the EAP device can work normally, for example, create another SSID without portal, then try to connect this SSID to check if you can access the Internet. 

You can also reboot the Controller and EAP to have a try.

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Re:EAP110-Outdoor+Omada Controller Software + Portal + Authentication by Local User No longer working
2020-02-10 02:01:45

@forrest We have made sure it has upgraded correctly. We have also reset the unit, uninstalled controller and have tested again with the same results.

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