This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.OC200 don't refresh the list of users or show obsolete state of connection.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
My OC200 don't refresh users list correctly.
I need to use the reconnect device to be able to see if the device is still connected or moved out from the EAP Wifi connection.
Some users can be showed connected during days if I don't do this trick to verify if there are really still there.
I got actualy 7 remote Site & 1 local site managed by the OC200
there is a total of 34 EAP managed and approximatly max 200 users connected to the eap's park.
according the specification from OC200, I'm far from the limitation of the maximum amount of devices and users that can andle the OC200.
Is there a way to analyse the charge CPU & RAM in use with the OC200 ?
anyone meet the same issue than me ?
Already discussed here: https://community.tp-link.com/en/business/forum/topic/198546
Please post the Connection History of a device for which you think it's not being automatically disconnected/de-listed.
For me it works perfectly as you can see below for a small hotel:
Status 17:00, 3 users total:
- First device is a stationary WiFi router (SOHO device) connected as a client to an EAP. The router serves as an AP for a single guest room in an annex. When re-connecting this WiFi router manually, it will re-appear again several minutes later in the user list.
Usually its active time equals the uptime of the whole system. - Second device is an iPad used by employees of the hotel. Its WiFi adapter is enabled for the whole work day.
- Third device is a Samsung smartphone from a hotel guest who did connect just 10 minutes before.
Status 17:50, 5 users total:
- The three users mentioned above and two new users (hotel guests) with iPhones, almost certainly just returning from work to the hotel.
Status 18:48, 2 users total:
- Only the stationary WiFi router and the employee's iPad are connected. Hotel guests are out for dinner.
- Their devices disappeared from the user list automatically, no manual intervention needed.
Maybe there is a setting which triggers a bug. But then you need to provide more information such as the OC200 setup, screenshots of the devices in question, trace of those devices in Insight logs, etc.
I use the OC200 (3.0.4) and
EAP225-Outdoor(EU) 1.0 : 1.6.0 Build 20190722 Rel. 63596
EAP225-Wall(EU) 2.0 : 1.3.1 Build 20191022 Rel. 41502
EAP245(EU) 3.0 : 2.3.0 Build 20190731 Rel. 51932
EAP330(EU) 2.0 :1.4.0 Build 20180925 Rel. 37155
and I don't see how a screenshot of list of users will give you more info about the issue but in Insight yes.
Hre you will see a phone that was out of the site all day yesterday, but we see him into the insight log as connected during 10h 15m 19s
In fact this phone went out of the site at 2020-03-09 07:13:58 and came back at 17:45:08
Other question, the phone was there and connected all the night starting 2020-03-08 17:24:02 till 03-09 07:13:58...why we got only 5m 2s of duration con ?
and I can tell you that this phone was using app like messenger, facebook, whatsapp and push email all the night....then no sleeping mode for him.
same for this last night between 03-09 and 03-01, again only few minutes, but the phone was connected during all the night.
@forrest, ok, then I will do it on the command line. It even has the advantage that I can process the data further, e.g. to create fancy graphs.
This is my script »clientHist«, find it attached to this post for download or copy/paste it between the snips.
Run it on the same server on which Omada controller is running.
Usage is: ./clientHist [site [macaddr]]
[Update: bug fix – if you downloaded before Fri, 2020-03-13, correct the line colored red below or download the attached script again.]
------------------ snip ------------------
#!/bin/sh
TZDIFF=1 # timezone correction - too lazy to fiddle with UTC ISODate in mongodb
case $# in
0) query='' ;;
1) query="site: '$1'" ;;
2) query="\$and: [ { site: '$1' }, { clientMac: '$2' } ]" ;;
*) echo "Usage: ${0##*/} [site [macaddr]]"; exit 1 ;;
esac
mongo --port 27217 tpeap --eval "
db.clienthistory.find(
{ $query },
{ clientMac: 1,
lastSeen: 1,
duration: 1,
_id: 0
}
).sort({ lastSeen: -1 }).forEach(function(doc) {
doc.firstSeen = new Date(doc.lastSeen.valueOf() + ($TZDIFF * 3600000) - (doc.duration*1000));
doc.lastSeen = new Date(doc.lastSeen.valueOf() + ($TZDIFF * 3600000));
doc.duration = NumberInt(doc.duration/3600)+'h'+NumberInt((doc.duration%3600)/60)+'m'+(doc.duration%60)+'s';
print(tojson(doc));
}
);"
------------------ snip ------------------
Proof: this is the GUI output for site »Mesh-Test« (MAC address anonymized):
This is the output from the script for site »Mesh-Test« (again MAC address anonymized, output shortened):
$ ./clientHist Vh0vdg5h 00-17-F2-XX-YY-ZZ
MongoDB shell version: 2.4.10
connecting to: 127.0.0.1:27217/tpeap
{
"clientMac" : "00-17-F2-XX-YY-ZZ",
"duration" : "0h0m49s",
"lastSeen" : ISODate("2020-02-14T15:47:38.519Z"),
"firstSeen" : ISODate("2020-02-14T15:46:49.519Z")
}
{
"clientMac" : "00-17-F2-XX-YY-ZZ",
"duration" : "0h53m38s",
"lastSeen" : ISODate("2020-02-13T15:36:04.792Z"),
"firstSeen" : ISODate("2020-02-13T14:42:26.792Z")
}
{
"clientMac" : "00-17-F2-XX-YY-ZZ",
"duration" : "1h28m39s",
"lastSeen" : ISODate("2020-02-10T12:12:01.129Z"),
"firstSeen" : ISODate("2020-02-10T10:43:22.129Z")
}
...
{
"clientMac" : "00-17-F2-XX-YY-ZZ",
"duration" : "0h6m40s",
"lastSeen" : ISODate("2019-12-30T17:13:09.814Z"),
"firstSeen" : ISODate("2019-12-30T17:06:29.814Z")
}
If you want to narrow down the results by specifying site and MAC address, you need to manually find out the sitename identifier if it is not the »Default« site. I was too lazy to implement this query in the script. If someone has more time, feel free to do include this:
$ mongo --port 27217 tpeap
MongoDB shell version: 2.4.10
connecting to: 127.0.0.1:27217/tpeap
> db.site.find().forEach(printjson);
{
"_id" : ObjectId("5cf7cd47d4ee23b6eae44446"),
"_class" : "com.tp_link.eap.domain.site.Site",
"name" : "Default",
"siteName" : "Default",
"systemDefault" : true
}
{
"_id" : ObjectId("5cf7cd47d4ee23b6eae44447"),
"_class" : "com.tp_link.eap.domain.site.Site",
"name" : "Mesh-Test",
"siteName" : "Vh0vdg5h",
"systemDefault" : false
}
> ^D
bye
$
