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communication failure between the 0C200 controller and the AP EAP245

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communication failure between the 0C200 controller and the AP EAP245

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
communication failure between the 0C200 controller and the AP EAP245
communication failure between the 0C200 controller and the AP EAP245
2020-07-17 10:28:15
Model: EAP225  
Hardware Version: V3
Firmware Version: 2.20

hi, I recently purchased 3 EAP245

(Model: EAP245(EU) v3.0 Firmware Version: 2.20.0 Build 20200423 Rel. 36779) access points and a 0C200 controller (1.2.3 Build 20200430 Rel.52621), but I cannot configure them correctly.
I can't manage it from the controller, I can't get them to connect with the internet.
how to do? thank you

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Re:communication failure between the 0C200 controller and the AP EAP245
2020-07-17 11:32:42 - last edited 2020-07-17 11:40:24

@Edoardo.a., see the release notes for EAP245 firmware 2.20.0:

 

 

Just upgrade your OC200 to latest firmware v1.7.0 (Omada SDN Controller 4.1.5) found here.

Before doing so, read the Upgrade Guide:

 

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#2
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Re:communication failure between the 0C200 controller and the AP EAP245
2020-07-17 16:06:38

@Edoardo.a. 

thanks, the fw are updated.
now I see all the products.
I can't connect to the internet.
?

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#3
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Re:communication failure between the 0C200 controller and the AP EAP245
2020-07-18 00:27:26 - last edited 2020-07-18 00:28:57

@Edoardo.a., probably your Windows firewall or anti-virus software prevents communication between EAPs and the controller. Try to disable the firewall and anti-virus software. Also remove the 192.168.0.0/24 LAN in Network settings. As long as you don't manage a switch/gateway with Omada SDN Controller you don't need any LAN settings for the network in the controller.

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