eap225 not adopting

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eap225 not adopting

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eap225 not adopting
eap225 not adopting
2020-07-30 19:47:33 - last edited 2020-07-31 04:00:00
Model: EAP225-Outdoor  
Hardware Version: V1
Firmware Version: 1.20 and 1.5

set up cloud controller. plugged one eap225 into network grabbed a 172. address from my router, able to adopt and update firmware with no problem. connected eap225 number 2 after awhile it shows up on the cloud controller but with a 192.168.0.254 address. click on adopt and nothing. switched cables and same thing. why is one ap defaulting to 192. address, i read that that it defaults to address when dhcp not available, but ap 1 is plugged into the same router.

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Re:eap225 not adopting
2020-07-30 20:21:19 - last edited 2020-07-31 04:00:00

@texas46rv I would start with doing a factory reset on the AP and trying it again.

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Re:eap225 not adopting
2020-07-30 21:23:38 - last edited 2020-07-31 04:00:00

@Merryworks ok will try and let you know.

 

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Re:eap225 not adopting
2020-07-31 16:28:30

@Merryworks tried factory reset, same issue. upon further investigation we found a bad connector, green wire not making contact. re made connector and ap came up.

 

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