OC200 reboot (inkl. AP readoption) on regular base ~90min (WIFI outage)
Hi,
edit: It seems to be that the OC200 reboots on regular base and initiates the readoption which results in an WIFI aoutages for 2 minutes which could be quite annoying.
Any ides or does someone face the same issu
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@JTJames, if it's really a reboot of OC200, could be caused by a weak USB power supply (e.g. a charger instead of a power supply). I recommend to always use PoE to power an OC200, either a PoE injector or a PoE switch. A PoE injector does not cost more than a good USB power supply.
If just IPs of EAPs get renewed, it could be a cable issue, a power issue or a DHCP issue. It's recommended to use proper cables, stable PoE supply and static IP addresses for stationary devices.
- Copy Link
- Report Inappropriate Content
Hi,
I changed the switch to a new one with PoE, now everything works as expected. So the root cause was an error with the PoE capabilities of the old switch NO issue with the OC200.
br
- Copy Link
- Report Inappropriate Content
@JTJames, if it's really a reboot of OC200, could be caused by a weak USB power supply (e.g. a charger instead of a power supply). I recommend to always use PoE to power an OC200, either a PoE injector or a PoE switch. A PoE injector does not cost more than a good USB power supply.
If just IPs of EAPs get renewed, it could be a cable issue, a power issue or a DHCP issue. It's recommended to use proper cables, stable PoE supply and static IP addresses for stationary devices.
- Copy Link
- Report Inappropriate Content
Hi thanks for your answer.
R1D2 wrote
A PoE injector does not cost more than a good USB power supply.
OC200 is connected to a TP-Link Smart Switch with PoE, from this point of view it should be Ok
R1D2 wrote
If just IPs of EAPs get renewed, it could be a cable issue, a power issue or a DHCP issue. It's recommended to use proper cables, stable PoE supply and static IP addresses for stationary devices.
All devices use static IPs, to be honest I've no clue no why the IP-Address is changed (always to the same static IP by the way).
For me it seems, the controller reboots and re-provisions all APs.
Any idea, or do I need to downgrade?
br
- Copy Link
- Report Inappropriate Content
@JTJames, sorry no more ideas.
My EAP245 deployed 17 days ago runs fine w/o a single re-provisioning. It is powered by an 802.3at PoE switch.
Last time a user reported such re-provisioning it was caused by a PoE switch and probably cabling issue, see this thread: https://community.tp-link.com/en/business/forum/topic/223458
It disappeared after the user did supply power to the EAP245 using the PoE injector.
- Copy Link
- Report Inappropriate Content
Hi,
I changed the switch to a new one with PoE, now everything works as expected. So the root cause was an error with the PoE capabilities of the old switch NO issue with the OC200.
br
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 955
Replies: 4
Voters 0
No one has voted for it yet.