Controller doesn't show WIFI channel

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Controller doesn't show WIFI channel

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Controller doesn't show WIFI channel
Controller doesn't show WIFI channel
2020-10-04 14:57:13 - last edited 2020-10-08 04:07:06
Model: EAP110  
Hardware Version: V4
Firmware Version:

Hi Everyone,

I have a problem, after updating my software controller on Windows 10 machine (to version Omada 3.2.10) I can not see WiFi channel number of my APs - EAP110(EU) v4 and EAP115-Wall(EU) v1. The controller also doesn't show info about the number of connected clients. It shows only 2 clients on one AP, but I know that there are at least 18 devices connected to WiFi and using it (active connection to the Internet). I have no statistics available besides those two clients.

 

I tried to update APs firmware to the newest available, reinstall all, reset to factory defaults, setting up channel manually for every AP - nothing helped. Please help.

 

 

 

  0      
  0      
#1
Options
1 Accepted Solution
Re:Controller doesn't show WIFI channel-Solution
2020-10-04 16:41:50 - last edited 2020-10-08 04:07:06

@Barwin, you can downgrade the EAPs to the latest firmware version which is compatible with controller v3.2 to get them fully functional again.

༺ 0100 1101 0010 10ཏ1 0010 0110 1010 1110 ༻
Recommended Solution
  1  
  1  
#4
Options
4 Reply
Re:Controller doesn't show WIFI channel
2020-10-04 15:34:06 - last edited 2020-10-08 04:07:06

@Barwin, you did upgrade the EAPs to Omada SDN firmware, but forgot to update the controller to SDN Controller.

 

Please read the release notes when doing firmware upgrades (here shown for you EAP115-Wall):

 

 

Also read the Omada Controller Upgrade Guide.

༺ 0100 1101 0010 10ཏ1 0010 0110 1010 1110 ༻
  0  
  0  
#2
Options
Re:Controller doesn't show WIFI channel
2020-10-04 16:34:45 - last edited 2020-10-08 04:07:06
Thank you for very fast reply. I did not upgrade the controller to version 4.x(SDN) as one of my devices is not compatible. You are right, now I understand my mistake.
  0  
  0  
#3
Options
Re:Controller doesn't show WIFI channel-Solution
2020-10-04 16:41:50 - last edited 2020-10-08 04:07:06

@Barwin, you can downgrade the EAPs to the latest firmware version which is compatible with controller v3.2 to get them fully functional again.

༺ 0100 1101 0010 10ཏ1 0010 0110 1010 1110 ༻
Recommended Solution
  1  
  1  
#4
Options
Re:Controller doesn't show WIFI channel
2020-10-04 18:15:09 - last edited 2020-10-08 04:07:06
Thank you for help. It works just fine.
  0  
  0  
#5
Options