EAP225 v3 2.4ghz Issues

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EAP225 v3 2.4ghz Issues
EAP225 v3 2.4ghz Issues
2020-10-19 14:31:11 - last edited 2020-10-26 00:45:16
Model: EAP225  
Hardware Version: V3
Firmware Version:

Hi all,

 

Have been using 3 EAP225v3's in my house for the last couple of years without many issues.  I recently changed my ISP's modem from an older Hitron modem to an XB6 modem (from digital cable to "Ignite' fiber internet).  But still keep the modem in bridge mode to my Netgear R7000 router, and then have a POE switch connected to my router that powers the EAP's.

 

The EAP's have reserved DHCP addresses on the router.

 

For some reason now, I am unable to connect to the 2.4ghz WiFi signal reliably.  The SSID shows up, but while it connects sometimes, other times it just won't assign an IP and/or simply says "connected, no internet".  Happens on all sorts of different devices.

 

I can connect to the 5Ghz radio/SSID just fine, however, some devices can't connect to a 5ghz signal, and in some cases the signal strength is no where near what the 2.4ghz is, so I typically have just used 2.4.

 

I can't for the life of me figure out why the 2.4ghz is not working, nothing seems to be off in the Omada controller.  I have them set to a dedicated cannel (6)  which is not used by others around me, and using 20mhz width.

 

Also, and as an aside, I installed the Omada controller which works on a laptop that unfortunately my wife left at work and I won't get back for a few days.  For some reason when I try to install it on any other laptop, it doesn't seem to recognize that I have already set it up, and asks me to start something from scratch not recognizing there are 3 EAP's connected in my home.  Not sure why that is!!

 

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#1
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Re:EAP225 v3 2.4ghz Issues
2020-10-19 14:34:40 - last edited 2020-10-26 00:45:16
Just to clarify on the Omada controller issue, if I install it on a new laptop, I have to set up a new login, etc. When I do, it allows me in, but does not recognize I have any EAP's. Just get a blank screen on the devices page.
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#2
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Re:EAP225 v3 2.4ghz Issues
2020-10-19 16:25:04 - last edited 2020-10-26 00:45:16
Also, just tried resetting one of the EAP's using a pin and the reset button. I now see the generic TP-Link SSID's, but two issues: 1. Using the Omada Discovery Utility, it does not discover any of my EAP's 2. If I connect to the TP-link default SSID, it doesn't bring up a web browser for me to access it. So I can't for instance access 192.168.0.254 (I think that's the default IP?), nor do I see it connected in my routers page where it shows active devices. Mind you, it's on 192.168.1.1 so I don't think would see anything on a 192.168.0.X range.
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#3
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Re:EAP225 v3 2.4ghz Issues
2020-10-19 18:06:31 - last edited 2020-10-26 00:45:16
Okay, ended up having to plug the EAP225 directly into my laptop to adjust it's IP address (router is 192.168.1.1 vs 192.168.1.0 that the EAP's need). Reset them all and seem to be working again.
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#4
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