Problem CPE 610 Firmware ver: 2.21

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Problem CPE 610 Firmware ver: 2.21

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Problem CPE 610 Firmware ver: 2.21
Problem CPE 610 Firmware ver: 2.21
2020-12-09 12:48:24 - last edited 2020-12-10 03:43:03
Model: CPE610  
Hardware Version: V2
Firmware Version: 2.21

Have used many 610 units but with the latest firmware I have a problem. When connecting to an access point I put in my distance (5 km) and save.

When I check connection , I have none and my distance has reset to 0. Is this a firmware glitch? Have tried to download Ver2 but website only has ver 1.

Help please

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Re:Problem CPE 610 Firmware ver: 2.21
2020-12-10 10:23:55

Dear @Shenzi,

 

Have used many 610 units but with the latest firmware I have a problem. When connecting to an access point I put in my distance (5 km) and save.

When I check connection , I have none and my distance has reset to 0. Is this a firmware glitch? Have tried to download Ver2 but website only has ver 1.

 

Are you using PtP topology with two CPE610? Did you click Save Changes after you change the distance value?

 

If possible, please upload screenshots of the Status page and Wireless page for checking. Thank you.

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Re:Problem CPE 610 Firmware ver: 2.21
2020-12-10 12:39:17

@Fae  Hi, I am using CPE610 as clients sending to 4x WBS510 units with dishes. I have about 25 cameras connected to the system this way and have had no problems, except now with new stock of CPE610's.

I choose the dish which has the strongest signal set the distance and save. No connection is made and when I go back to check, the distance has reverted back to 0

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Re:Problem CPE 610 Firmware ver: 2.21
2020-12-18 07:20:37

Dear @Shenzi,

 

No connection is made and when I go back to check, the distance has reverted back to 0

 

Sorry for my late response. May I know the full firmware version of your CPE610?

There is new firmware released this month. If it's not up to date, please upgrade the firmware first and see if it helps. 

https://www.tp-link.com/en/support/download/cpe610/#Firmware

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