Ticket time and date stamp is not correct and also ticket time limit is not working

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Ticket time and date stamp is not correct and also ticket time limit is not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Ticket time and date stamp is not correct and also ticket time limit is not working
Ticket time and date stamp is not correct and also ticket time limit is not working
2020-12-16 20:34:06
Model: OC200  
Hardware Version: V1
Firmware Version: 1.7.1 Build 20201016 Rel.62818

Dear Support,

The time of the controller is correct. 

But the time and date of the generated tickets is always wrong.

Also some tickets we make it 1 hour but the user we find it still connected for  2 days.


How to resolve the time and date stamp of the generated tickets and also the ticket time duration limit?


Best Regards

Ahmed Musa

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Re:Ticket time and date stamp is not correct and also ticket time limit is not working
2021-03-11 22:55:30
Hello, did you resolve this issue? I have the same problem.
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