IPSec VPN Phase 1 of IKE negotiation failed (Error = 24)

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IPSec VPN Phase 1 of IKE negotiation failed (Error = 24)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
IPSec VPN Phase 1 of IKE negotiation failed (Error = 24)
IPSec VPN Phase 1 of IKE negotiation failed (Error = 24)
2021-05-31 11:13:19 - last edited 2021-06-01 02:37:04
Model: TL-ER6120  
Hardware Version: V2
Firmware Version: 2.0.4 Build 20200313 Rel.56019

Hi All,

 

I am trying to establish a connection from my MacOS PC to my company router.

I had setup IPSec server on my company router end.

Upon trying to initiate the connection, the error message from the PC show "Negotiation with VPN Server failed. Verify the server address and try reconnecting" while the error message from the system log in the router show "WAN1: Phase 1 of IKE negotiation failed. (Peers=company router IP<->my router IP, Error=24).

 

The configuration on router end:

 

 

On PC end, the input as shown below:

 

Server address : <company router IP>

Account name: ding

Password: <4 digits/letter>

 

Authentication settings:

Shared Secret: <same as pre-shared key>

Can anyone suggest where could it go wrong?

 

Thanks.

 

Regards,

Teh

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