EAP225-Outdoor no active channel

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EAP225-Outdoor no active channel

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP225-Outdoor no active channel
EAP225-Outdoor no active channel
2021-09-01 16:40:04 - last edited 2021-09-02 11:54:17
Model: AP200  
Hardware Version: V1
Firmware Version: 1.20.0 Build 20200422 Rel. 70543

Hello,

 

Today I have installed the 225-outdoor to have better wifi outside, this 225 is connected to the ext port from the EAP245.

From there to the POE injector and wired to the 225, cables are tested and the 225 is showing connected in the omada controller.

 

As seen in the picture below, there are no selected channels.

I compared settings with the other access points, but still no active channels.

 

What can be wrong?

 

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Re:EAP225-Outdoor no active channel
2021-09-02 00:49:03 - last edited 2021-09-02 11:54:17

@Enzofielt 

 

The EAP225-Outdoor device firmware is only compatible with Omada controller v4.1.5 or above.

The FW version for the other three EAP245 is for Omada Controller v3.2.6 or above.

You can try downgrading the FW of EAP225-Outdoor to EAP225-Outdoor(EU)_V1_1.7.0 Build 20200113.

If that's not possible you have to upgrade the Omada controller to v4.1.5 or above.

Omada controller upgrade guide.

If this was helpful click on an arrow pointing upward. If this solves your issue, click the star to mark it as a "Recommended Solution".
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Re:EAP225-Outdoor no active channel
2021-09-02 07:47:00 - last edited 2021-09-02 11:54:17

@terziyski 

 

Understand, I believe an update of the Omada controller will then be the best solution.

Is there a tutorial or manual available for this update, where do I need to be aware of?

 

 

Thanks for your reply.

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Re:EAP225-Outdoor no active channel
2021-09-02 08:46:04 - last edited 2021-09-02 11:54:17

@Enzofielt 

 

If you choose to upgrade the EAP245 FW as well (not mandatory), you should know that:

Your device's configuration will be lost after upgrading and you need to re-configure your devices because some new features are not compatible with the old version. Suggest  to back up your configuration before upgrading and please note the new version doesn't support to restore the old configuration file.

Controller upgrade guide is in my previous post.

If this was helpful click on an arrow pointing upward. If this solves your issue, click the star to mark it as a "Recommended Solution".
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Re:EAP225-Outdoor no active channel
2021-09-02 18:12:23

@terziyski Thanks, read the guide and planning to do the upgrade and rebuild the complete portal after that.

First need to the VS for work, will post the results after the update is done.

 

Thanks for the support !!

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