Firmware update to EAP225 V3 failed, now can't connect to devices

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Firmware update to EAP225 V3 failed, now can't connect to devices

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Firmware update to EAP225 V3 failed, now can't connect to devices
Firmware update to EAP225 V3 failed, now can't connect to devices
2021-11-03 16:32:41
Model: EAP225  
Hardware Version: V3
Firmware Version: 2.7.0 Build 20200113 Rel. 38287

Just downloaded the Omada Controller to manage my three EAP225 in the office. It said the EAPs weren't up to date and needed a firmware upgrade. I was on 2.7.0 Build 20200113 and updated to Build 20210604. The upgrade started, then the internet went out and when it came back up all networks were renamed to TP-Link_2.4, 5.0, etc. I can connect to these unsecured networks and they have internet access, but they now show up on the Controller as disconnected so I can't rename them or manage them at all.

 

I have no idea what I'm doing, so the more simple answers the better. Thanks!

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Re:Firmware update to EAP225 V3 failed, now can't connect to devices
2021-11-04 06:00:03

@Cheyne I think you are on the right path. You can first check the EAP firmware on the controller to see if they have been updated to the latest version. If so, you can unplug and plug the EAP, and then re-adopt them.

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