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OC200 can't manage via App

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OC200 can't manage via App

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OC200 can't manage via App
OC200 can't manage via App
2021-11-08 21:34:31
Model: OC200  
Hardware Version: V1
Firmware Version: 4.4.6

Got a strange one with OC200 controller.

 

All connected and all working okay with 4 APs attached.

 

If I try to manage using the Android app, I get an error of 'failed to get IP address' and I am unable to manage.

However, connect as a local controller from the app or via the Web page and all is good and working as it should be.

 

It is useful for me to be able to access this remotely so this is a frustration at the moment. 

 

The controller is running as a DHCP client and this all seems to be good.

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#1
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6 Reply
Re:OC200 can't manage via App
2021-11-09 07:08:15

@BigStu73 

 

What about using this APP on the iPhone or IOS device?

Still has same issue?

 

Just striving to develop myself while helping others.
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#2
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Re:OC200 can't manage via App
2021-11-09 08:33:19

@Virgo 

 

The issue is with the APP on the phone.

 

 

From the local access or by going to the web page, i can access and manage perfectly. 

 

The issue comes if I am trying to access this remotely.

 

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#3
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Re:OC200 can't manage via App
2021-11-13 19:01:16

@BigStu73 

 

I'm having the same issue. I have an Android phone and the Omada controller running in Docker.

Local access in the app is ok, also logins remotely from tplinkcloud.com or the local webinterface. It's only the remote access in the app that isn't working.

 

 

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#4
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Re:OC200 can't manage via App
2021-11-14 12:57:54

@BigStu73 

 

Dear,

 

I have the issue by clearing app data from settings and login again

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#5
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Re:OC200 can't manage via App
2021-11-14 17:21:39

@Mahdi_isa 

 

Thanks for the tip, that solved the problem for mee too.

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#6
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Re:OC200 can't manage via App
2021-11-16 06:46:28

@Mahdi_isa 

Hi, what do you mean by clearing the data? Can you point out where to find and do that? 

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#7
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