No error or event when NTP server can't be contacted

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No error or event when NTP server can't be contacted

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No error or event when NTP server can't be contacted
No error or event when NTP server can't be contacted
2021-11-20 12:51:51
Model: OC200  
Hardware Version: V1
Firmware Version: 1.9.3

Hey,

 

With a complete deny all and whitelist policy for networking the NTP servers couldn't be contacted from the OC200. This was hard to debug due to no logs or error messages being surfaced. It basically just kept an incorrect time without saying why.

 

After enabling the controller to call out to the NTP servers it worked on the next NTP request.

 

Surfacing or showing an event or even an error next to the NTP server configuration would help tremendously.

 

Cheers

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Re:No error or event when NTP server can't be contacted
2022-03-10 08:03:20

  @s42p 

In the case firewall rules or anything else prevent the controller from contacting the configured NTP server no error is logged and it just silently fails and time drifts apart resulting in wrong statistics etc.

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