ER605 PPPOE xxxx@public.maxis.,com.my failed to connect to server because sending padi time out
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I had just brought ER605 vpn router. Im trying connect WAN1 to maxis ISP, but the system log show that PPPOE xxxx@public.maxis.,com.my failed to connect to server because sending padi time out. I rty to restart modem also same. I try to restart vpn router also show same. Then i plug in the maxis orginal modem/router. It work fine.
Cause i seen on the forum say that this message given is the network cable problem. But i check the cable all fine.
Please advise...
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@John-ssa It seems like your tp-link router didn't get a reply from PPPoE server. What I suspect: 1. Your ISP server doesn't like a 3rd-party router or; 2. the username/password is incorrect so the server reject the connection. From my experience it will be helpful to check your PPPoE username and password(like there should be no comma between domain name and com, so "xxxx@public.maxis.,com.my" should be "xxxx@public.maxis.com.my")
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@Somnus Thank for you
Somnus wrote
@John-ssa It seems like your tp-link router didn't get a reply from PPPoE server. What I suspect: 1. Your ISP server doesn't like a 3rd-party router or; 2. the username/password is incorrect so the server reject the connection. From my experience it will be helpful to check your PPPoE username and password(like there should be no comma between domain name and com, so "xxxx@public.maxis.,com.my" should be "xxxx@public.maxis.com.my")
r reply, i had double check on the username and password. Seen ok, the , on this post is my typing error.
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@John-ssa Then there could be some other limitation. Some ISP may requires to add VLAN ID while do the connection, some ISP may limit the MAC address so it won't accept 3rd-party router. You may check all WAN setting on your original router, and copy MAC address of that router to the er605. I don't have more info about your ISP but it's worth trying tp-link support from here
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@Somnus Thank you. Now i dial up the PPPOE using back the maxis router, and set the VPN router as statis ip in the wan mode.
Somnus wrote
@John-ssa Then there could be some other limitation. Some ISP may requires to add VLAN ID while do the connection, some ISP may limit the MAC address so it won't accept 3rd-party router. You may check all WAN setting on your original router, and copy MAC address of that router to the er605. I don't have more info about your ISP but it's worth trying tp-link support from here
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Similar problem here. The connection works fine for most of the time, just sometimes it goes crazy and I'm getting hundreds of alerts (the router is managed by the Omada controller).
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I came to this thread because I had a similar problem with another internet provider.
With the ER605 alone I was not able to get it running.
Then I setup Omada Software Controller on my PC and connected the ER605 to that one.
In the Omada controller there are more settings like changing the MAC address. This is what I planned to do.
But that wasn't necessary. I just used the PPPoE username and password and now this works.
It seems the Omada Controller does something different than the ER605 standalone.
Now I will try the same with the Omada OC200 hardware controller which I have already. Let's see.
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