Captive portal doesn't load

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Captive portal doesn't load

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Captive portal doesn't load
Captive portal doesn't load
2021-12-25 06:32:23 - last edited 2021-12-25 06:58:39
Hardware Version:
Firmware Version: 5.0.29

I cannot seem to get the captive portal to load for my guest WiFi network.  Both a Windows laptop and an iPhone will attempt to connect but the portal never loads and connectivity is not granted to the clients.  Does anybody have this working with 5.0.29?  Should I just be able to point any browser to the controller IP address to test if the portal loads?

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#1
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Re:Captive portal doesn't load
2021-12-26 11:48:06

I found in the controller settings the port for the portal and set the http port to 80 and https port to 8843.  However, when I point my browser at those ports, I get an http 404, page not found.

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#2
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Re:Captive portal doesn't load
2021-12-27 09:34:01

@cbuxton5200 

Well in kind of situation, you may need to check few things.

 

#1 Your devices actually have IP address assigned right? I mean you phone and laptop. Did you test other devices maybe?

 

#2 What's the browser that you are using? All install latest firmware right? Also you can try to clear the browsing data.

 

#3 You setup a guest SSID wth portal, what about you main SSID without the portal(I assumed you have one)? Is it working correctly and also may sure you didn't setup any Access control rules between your devices and controller.

 

A pic of your setting with portal would be great, I can check that for you.

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#3
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