Omada SDN Controller v5.0.29 unable to start mongo DB Server

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Omada SDN Controller v5.0.29 unable to start mongo DB Server

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Omada SDN Controller v5.0.29 unable to start mongo DB Server
Omada SDN Controller v5.0.29 unable to start mongo DB Server
2022-01-03 02:12:33 - last edited 2022-01-06 06:52:56

Whenever I attempt to start the controller on Windows 10, I get this error.

 

https://imgur.com/rnqzsHr

 

The mongodb log says unhandled exception in KERNELBASE

 

I uninstalled and reinstalled the controller to no avail

 

Any advice will be greatly appreciated.

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Re:Omada SDN Controller v5.0.29 unable to start mongo DB Server-Solution
2022-01-04 19:30:20 - last edited 2022-01-06 06:52:56

@Yannie 

 

It worked on a new PC so I went back, uninstalled the software, manually deleted any related files I could find and reinstalled it. Now it works!

 

Thanks

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Re:Omada SDN Controller v5.0.29 unable to start mongo DB Server
2022-01-04 07:27:32

@unmesh 

 

Make sure all data is cleared when you uninstall the software. Or you can change a different laptop to have a try.

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Re:Omada SDN Controller v5.0.29 unable to start mongo DB Server-Solution
2022-01-04 19:30:20 - last edited 2022-01-06 06:52:56

@Yannie 

 

It worked on a new PC so I went back, uninstalled the software, manually deleted any related files I could find and reinstalled it. Now it works!

 

Thanks

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