Omada V5.0.30 Local Users not re-activating the next day after data limit reached

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Omada V5.0.30 Local Users not re-activating the next day after data limit reached

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Omada V5.0.30 Local Users not re-activating the next day after data limit reached
Omada V5.0.30 Local Users not re-activating the next day after data limit reached
2022-01-31 10:54:40 - last edited 2022-02-03 08:36:39
Model: OC200  
Hardware Version: V1
Firmware Version: 1.14.3 Build 20220112 Rel.64116

Good day, I recently upgraded to Omada Controller V5.0.30 1.14.3 Build 20220112 Rel.64116 on OC200.

 

I have noticed that since the upgrade, my Local Users for my portal are now having problems. I had set things in such a way that each user gets a max of 200Mb per day on wifi and this would reset automatically the following day however, since the upgrade, if a user uses the 200 Mb, the account is disabled and it does not automatically re-enable the following day as it did in the previous versions.

 

I have not changed any setting for my local users only the upgrade.

 

Kindly assist

 

 

NB: I have removed the mac address on purpose

  0      
  0      
#1
Options
1 Accepted Solution
Re:Omada V5.0.30 Local Users not re-activating the next day after data limit reached-Solution
2022-02-03 08:36:23 - last edited 2022-02-03 08:36:39
Hi, deleting the portal and recreating it has worked. Thank you
Recommended Solution
  0  
  0  
#4
Options
3 Reply
Re:Omada V5.0.30 Local Users not re-activating the next day after data limit reached
2022-02-01 06:46:47

@Farai_M Hello,

1. What's the previous version of your controller ?

2. Try to delete the portal and create the new portal again to see if you can fix the issue.

3. Do all the devices has the same issue ?

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
  0  
  0  
#2
Options
Re:Omada V5.0.30 Local Users not re-activating the next day after data limit reached
2022-02-01 07:33:00
Hi Hank and team, Thank you for your response. 1. I believe my previous controller version was 4.4.6 if i am not mistaken but it should have been the last v4 of the controller 2. I have deleted the portal and created a new one, will update tomorrow on the results 3. yes, all the devices are experiencing the same issue
  0  
  0  
#3
Options
Re:Omada V5.0.30 Local Users not re-activating the next day after data limit reached-Solution
2022-02-03 08:36:23 - last edited 2022-02-03 08:36:39
Hi, deleting the portal and recreating it has worked. Thank you
Recommended Solution
  0  
  0  
#4
Options