Switch report DISCONNECTED but internet work very well.

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Switch report DISCONNECTED but internet work very well.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Switch report DISCONNECTED but internet work very well.
Switch report DISCONNECTED but internet work very well.
2022-02-03 11:46:04
Model: TL-SG3428XMP  
Hardware Version: V1
Firmware Version: 1.0.3 Build 20210409 Rel.52950

Hello. 
 

I bought a new switch today.
configure omada with OC200, but the device keeps reporting Disconnected.

ping normally reaches from switch, and when accessing the web with the switch's ip, "This switch has been managed by Omada Controller before.
You can reset your device to manage it as a standalone switch." (I didn't press Reset)

Could it be a problem that can be solved by resetting the device?

 

Switch is installed between router and EAPs. OC200 and another wired device connected via TL-SG3428XMP.


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Re:Switch report DISCONNECTED but internet work very well.
2022-02-04 06:24:09

@jhyoo 

what's the version of your current controller ? You can try to reset the switch and re-adopt it on the controller to see if you can fix the issue.

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