EAP615-Wall and EAP660HD 2.4Ghz Issues

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EAP615-Wall and EAP660HD 2.4Ghz Issues
EAP615-Wall and EAP660HD 2.4Ghz Issues
2022-02-03 15:43:04
Model: EAP615-Wall  
Hardware Version: V1
Firmware Version: 1.0.1 Build 20210623 Rel. 67866

I recently tried to change out an EAP235-Wall for for and EAP615-Wall and found that one of my devices with is an Orbit B_Hyve hub for my irrigation systems would no longer connect to the network.  This Orbit hub only operates on the 2.4Ghz band.

 

I also attempted to use an EAP660HD and have the same issue with this Orbit hub failing to connect.

 

My network also includes an OC200 controller and a TL-R605 Router.

 

I’ve tried the following with no success:

 

A new Orbit B-Hyve hub.

 

Moving the Orbit hub to different locations to change the distance from the EAPs

 

Changing channels on the EAP615 and 660HHD

 

Changing power settings on the EAP615 and 660HD

 

Changing channel width on the EAP615 and 660HD

 

I have verified that the firmware on all devices is up to date

 

 

If I reconnect the original EAP235 the Orbit connects fine as long as the EAP615 and 660HD units are off.

 

Has anyone experienced anything similar and does anyone have any ideas as to why there is this compatibility issue.

 

I am hoping for a solution allowing me to use the EAP615 or 660HD rather than go back to the older EAP235.

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Re:EAP615-Wall and EAP660HD 2.4Ghz Issues
2022-02-04 05:50:29

@EdG-Fla strange phenomenon. 

Do your other devices work properly with the EAP660?

Try to create a simple SSID with a simple password and then connect your Orbit B_Hyve device to this new SSID.

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Re:EAP615-Wall and EAP660HD 2.4Ghz Issues
2022-02-04 16:01:41

@Yannie  

Thank You for the suggestions.

 

All other 2.4Ghz devices did previously connect and stay connected without any issues. 

 

Your recommendation of creating another SSID worked great and the Orbit device connected to the EAP660 without any problems.  

 

Any ideas as to why the 2 Orbit hubs would not connect to the main SSID with the EAP660 or EAP615?

 

Thank you again for the solution, I sincerely appreciate your excellent recommendation.

 

 

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