Omada Controller Software 5.0.30 cannot adopt EAP 225 Outdor with Firmware V 5.0.7

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Omada Controller Software 5.0.30 cannot adopt EAP 225 Outdor with Firmware V 5.0.7
Omada Controller Software 5.0.30 cannot adopt EAP 225 Outdor with Firmware V 5.0.7
2022-02-17 11:06:52 - last edited 2022-02-17 11:09:55
Model: EAP225-Outdoor  
Hardware Version: V1
Firmware Version: 5.0.7

Good afternoon,

 

after upgrading to Controller Version 5.0.30 all AP's were re-adopted apart from all EAP 225 V1 running on latest Firmware 5.07.

The Firmware was automatically updated by Controller version 4.4.8 and all worked fine until i move to 5.0.30

 

Only resetting an manually installing Firmware Version 5.0.5 helped to get them re-adopted.

 

Had to switch off automatic upgrades - i hop you will have a new release soon to fix this.

 

thanks

Johann

 

 

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#1
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Re:Omada Controller Software 5.0.30 cannot adopt EAP 225 Outdor with Firmware V 5.0.7
2022-02-17 17:00:56
Are all of the EAP 225 outdoor on the same location (VLAN) as the controller?
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#2
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Re:Omada Controller Software 5.0.30 cannot adopt EAP 225 Outdor with Firmware V 5.0.7
2022-02-17 20:04:40

  @js39a 

 

If is a layer 3 adoption you have to open also the TCP port 29814 for adopt the devices.

 

Best Regards

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#3
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Re:Omada Controller Software 5.0.30 cannot adopt EAP 225 Outdor with Firmware V 5.0.7
2022-02-18 11:59:13

  @loafingshed - sure they are.  it is a Firmware issue not a config issue.

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#4
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Re:Omada Controller Software 5.0.30 cannot adopt EAP 225 Outdor with Firmware V 5.0.7
2022-02-18 12:12:25
not sure what you want to tell me here. 1) i have no Firewalls in between the controller and the EAPS 2) all other EAP's (10 in total) were re-adopted - it ins only the model 225-Outdoor EAP's with Firmware 5.0.7. Using Firmware 5.0.5 on model 225-Outdoor works without a flaw - after i downgraded them manually. (night mare) Funny enough: the Controller 5.0.30 was upgrading them autmatically - and guess what - same effect: with Firmware 5.0.7 they get stuck in adopting mode.
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Re:Omada Controller Software 5.0.30 cannot adopt EAP 225 Outdor with Firmware V 5.0.7
2022-03-04 11:15:19 - last edited 2022-03-04 11:16:32

  @Emitplink Thanks lot for that hint - this is one of the key things to check

 

Unfortunately, this is not documented anyhwere (as Firmware 5.0.70 is not publihsed on the Website for 225 Outdoor)

it will only show up when you manually upgrade via the Controller.

 

anyone having the same issues:

 

1) check that this new Port is open and used on your controller - it is a new Port introduced with 5.0.7

2) TP Link support also hinted that disabling AI Roaming should help with this Problem.

 

checking both helped me to get the upgrades done.

 

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#6
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