Unable to adapt new devices after upgrade of oc200 controller to 5.0.30

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Unable to adapt new devices after upgrade of oc200 controller to 5.0.30

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to adapt new devices after upgrade of oc200 controller to 5.0.30
Unable to adapt new devices after upgrade of oc200 controller to 5.0.30
2022-02-19 23:34:34
Model: OC200  
Hardware Version: V5
Firmware Version: 5.0.30

Hello,

 

I am experincing issues with my oc200 controller.

I did an upgrade 2 weeks ago, when I received the message that there was an update for the controller.

 

Now, I am unable to adopt new devices.

Device adoption failed because the device does not respond to adopt commands.

 

I did a factory reset of this device (and can login with admin/admin)

I also did login to the device (ap 620hd) and enabled cloud manage and updated the inform ip adres to reflect my controller.

 

What else can I do?

I cannot download 5.0.29 from the tplink website.

 

Any suggestion would be nice

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Re:Unable to adapt new devices after upgrade of oc200 controller to 5.0.30
2022-02-21 09:52:31

Dear @Herbie53 ,

 

Herbie53 wrote

I did an upgrade 2 weeks ago, when I received the message that there was an update for the controller.

Now, I am unable to adopt new devices.

Device adoption failed because the device does not respond to adopt commands.

I did a factory reset of this device (and can login with admin/admin)

I also did login to the device (ap 620hd) and enabled cloud manage and updated the inform ip adres to reflect my controller.

 

Actually controller v5 has changed the port of the adopt device, you can refer to this article for some troubleshooting:

What Should I Do if Omada Software Controller OC200 Cannot Adopt Omada EAP

 

Best Regards!

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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