Internet lost on certain devices

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Internet lost on certain devices

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Family_AM

2022-04-21 12:56:38

Posts: 28

Helpful: 19

Solutions: 2

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Registered: 2022-01-23

Internet lost on certain devices

2022-04-21 12:56:38

Model: ER605 (TL-R605)

Hardware Version: V1

Firmware Version: 1.20

Hi,

I am having issues with Android phone connected to my wifi as time to time I get and exclamation mark as not internet on the wifi icon on the phone, while this issue the phone losses the connection to internet but I can access the omada controller from the devices at same time other devices are fine. This happen with more than 3 devices at diffe6 gime of the day.

After restart the wifi of the phone the internet is back. I am using 1 EAP610 and 2 EAP615-wall.

Omada 5.1.7 and TL-605 with 1.20 firmware.

Any advise?

1 Reply

Somnus

LV5

2022-04-22 07:51:27

Posts: 1212

Helpful: 219

Solutions: 72

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Registered: 2021-06-14

Re:Internet lost on certain devices

2022-04-22 07:51:27

@Family_AM

Some devices may not work with wifi 6 well.

However we are not able to change "mode" on the controller, so the only solution is to try 5Ghz only wifi and disable all Advanced features in Sites settings.

Internet lost on certain devices

Internet lost on certain devices

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