Internet lost on certain devices

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Internet lost on certain devices

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Internet lost on certain devices
Internet lost on certain devices
2022-04-21 12:56:38
Model: ER605 (TL-R605)  
Hardware Version: V1
Firmware Version: 1.20

Hi,

 

I am having issues with Android phone connected to my wifi as time to time I get and exclamation mark as not internet on the wifi icon on the phone, while this issue the phone losses the connection to internet but I can access the omada controller from the devices at same time other devices are fine. This happen with more than 3 devices at diffe6 gime of the day.

 

After restart the wifi of the phone the internet is back. I am using 1 EAP610 and 2 EAP615-wall.

 

Omada 5.1.7 and TL-605 with 1.20 firmware.

 

Any advise?

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Re:Internet lost on certain devices
2022-04-22 07:51:27

  @Family_AM 

Some devices may not work with wifi 6 well.

However we are not able to change "mode" on the controller, so the only solution is to try 5Ghz only wifi and disable all Advanced features in Sites settings.

 

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