Unable to send videos or images from WhatsApp

Unable to send videos or images from WhatsApp
Unable to send videos or images from WhatsApp
2022-08-11 06:12:07
Hardware Version: V1
Firmware Version: 1.2.0 Build 20220209 Rel.17726

 

 

 

Dear  team

I am unable to send videos or images from WhatsApp.our network.  I turn on my sim data. After that, it's going to videos and images by WhatsApp. I would appreciate it if you could solve my problem.

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6 Reply
Re:Unable to send videos or images from WhatsApp
2022-08-11 12:16:58

  @Alam0786

 

I use WhatsApp all the time with a full Omada stack, with no issues.

 

Are you using URL filtering?  Which DNS servers are using?

 

 

 

I can not teach anyone anything - I can only make them think
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Re:Unable to send videos or images from WhatsApp
2022-08-11 13:29:25

  @KimcheeGUN 

 

 

 

Dear Sir 

 

see the below setting plase advise

 

 

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Re:Unable to send videos or images from WhatsApp
2022-08-11 14:42:05 - last edited 2022-08-11 14:42:35

  @Alam0786 

 

Manually set your dhcp server DNS section to google dns (like you did the ap).

Disconnect and reconnect to the wifi on your device and see if it works?

I can not teach anyone anything - I can only make them think
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Re:Unable to send videos or images from WhatsApp
2022-08-11 21:09:38

  @KimcheeGUN  Dear Sir,

 

see the below as per your advice. but still facing the same issues.

 

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Re:Unable to send videos or images from WhatsApp
2022-08-12 05:43:37

  @Alam0786 

 

Try to upgrade the firmware version to the latest one ER7206(UN)_V1_1.2.1 Build 20220512.

https://www.tp-link.com/en/support/download/er7206/v1/#Firmware

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Re:Unable to send videos or images from WhatsApp
2022-08-12 11:56:52

  @Alam0786 

 

You added the google dns to legal dhcp server...  its supposed to go in the manual DNS Server section. 

I can not teach anyone anything - I can only make them think
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