#SOLVED - Unable to connect to IP camera web interface through EAP110-Outdoor

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#SOLVED - Unable to connect to IP camera web interface through EAP110-Outdoor

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
#SOLVED - Unable to connect to IP camera web interface through EAP110-Outdoor
#SOLVED - Unable to connect to IP camera web interface through EAP110-Outdoor
2022-08-31 11:00:00 - last edited 3 weeks ago
Model: EAP110-Outdoor  
Hardware Version: V3
Firmware Version: 5.0.4

 +++ Issue solved in the following SW versions +++

 

Omada Controller 5.13.23
EAP110 FW 5.0.7 Build 20230410 Rel. 69645
ER605 FW 2.2.4 Build 20240119 Rel.44368

 

+++++++++++++++++++++++++++++++++++++++

 

Hi,

 

I would like to request support on the following issue.

 

At the moment my current network topology is as follows:

 

 

 

 

 

The issue is:

When the IP camera is connected through the EAP110 I'm not able to access it's web interface (port 80 or 443). Connected to this EAP I also have an IoT device where I can connect to its web interface without issues.

 

If I connect the IP Camera to one of the DECO M4 AP I don't face this issue.

 

Below you can also find a print from the Omada controller topology:

 

 

Can anyone please help me understand why I can't connect to the IP camera? Thanks

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#1
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4 Reply
Re:Unable to connect to IP camera web interface through EAP110-Outdoor
2022-09-01 06:18:18

  @gasparazinhais 

 

Have you checked your PC IP address? Is it in the same subnet as the camera?

 

From what I know some of the cameras only allow access from the same subnet IP. Something called as L3 login permission or so on.

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#2
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Re:Unable to connect to IP camera web interface through EAP110-Outdoor
2022-09-01 15:23:43

  @Somnus 

 

Thanks for the feedback.

 

Yes they are in the same subnet (192.168.0.1/24).

For testing porpouses I have the camera in the main network VLAN1.

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#3
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Re:Unable to connect to IP camera web interface through EAP110-Outdoor
2022-09-02 04:41:11

  @gasparazinhais 

 

Also check the EAP wireless settings, maybe you enable Guest Network?

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#4
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Re:Unable to connect to IP camera web interface through EAP110-Outdoor
2022-09-02 10:23:43

  @Somnus 

 

I don't have Guest network enabled.

As a side note, connected to this same EAP I also have other IoT devices where I can connect to its web interface without issues. only this Reolink 410W camera has issues when connected to the EAP110-Outdoor.

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#5
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